Privacy Policy

Welcome to Ditha. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

Personal Information

You may provide personal information when you:

Create an account
Place an order
Subscribe to newsletters or promotions
Contact customer support

This information may include:

Full name
Phone number
Email address
Billing and shipping address
Payment details (processed securely via third-party payment gateways; we do not store card details)

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Device and browser information
Pages visited and interaction data
Cookies and usage data

2. How We Use Your Information

We use your information to:

Process and deliver orders
Communicate order confirmations, updates, and support responses
Improve website functionality and user experience
Send promotional messages, offers, or updates (only if you opt in)
Prevent fraud and ensure secure transactions

3. Sharing of Information

We respect your privacy. We do not sell or rent your personal information.

Your information may be shared only with trusted third parties such as:

Payment gateways (to process transactions securely)
Courier and logistics partners (to deliver your orders)
Service providers for analytics and website performance

All partners are required to maintain the confidentiality and security of your data.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Payment transactions are encrypted and handled through secure, trusted third-party payment providers.

5. Cookies

We use cookies to:

Improve website performance and browsing experience
Remember your preferences and shopping cart
Understand website traffic and usage patterns

You can manage or disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your information
Opt out of promotional emails at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external sites.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

📧 Email: shop@ditha.in
📍 Location: Bengaluru, India