FREQUENTLY ASKED QUESTIONS
You can reach us anytime through WhatsApp or email.
Our support hours are 10 AM – 7 PM, Monday to Saturday.
We usually respond within a few hours.
📧 Email: shop@ditha.in
📞 WhatsApp: +91 8884444748
Most queries are answered within 2–6 hours.
During peak seasons, responses may take slightly longer, but we always try to resolve issues as quickly as possible.
Yes. Once your order is shipped, we’ll send you the tracking link through SMS or WhatsApp.
You can check real-time delivery updates from there.
To help us respond faster, please share:
Your order number
Your name
A brief description of the issue
Images or an unboxing video (if reporting a damage or wrong item)
We currently operate online.
Furniture and saree product details, measurements, and images are provided clearly so you can shop confidently.
Yes! Our team can guide you with:
Saree recommendations
Fabric explanations
Furniture size guidance
Styling and pairing suggestions
Just message us on WhatsApp for quick assistance.